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UID:92e85436c471cd3842e98b6243ae4e9a@agile103.com
SUMMARY:Conflict Resolution at the Organizational Level
DESCRIPTION:Facilitated By Tox B.\nTeam-level conflict resolution technique
 s (like the 5 Whys or a well-run retro) don't always scale to conflict betw
 een departments\, teams with competing priorities\, or leaders who disagree
  about direction. This session looks at conflict resolution when the confli
 ct is bigger than one team.\nWe'll cover recognizing when conflict has move
 d beyond the team level\, techniques for mediating between groups with genu
 inely competing interests\, and how to know when to escalate versus when to
  facilitate a resolution yourself.\nLearning Objectives\nRecognize the diff
 erence between team-level and organizational-level conflict.Learn mediation
  techniques for conflicts involving competing group interests.Practice fram
 ing organizational conflict in terms of shared goals rather than winners an
 d losers.Know when a conflict genuinely needs to be escalated rather than s
 elf-resolved.\nWho Should Attend?\nAgile Coaches\, Scrum Masters\, and Prog
 ram Managers navigating conflict that crosses team boundaries.\nKey Takeawa
 ys\nA framework for diagnosing the scope of a conflict before trying to res
 olve it.Mediation techniques suited to group-level\, not just individual\, 
 conflict.Clearer judgment on when to escalate versus when to facilitate.
LOCATION:Online
DTSTAMP:20261108T161157Z
DTSTART:20261120T000000Z
DTEND:20261120T020000Z
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