Facilitated by Tox. B.

Facilitating a stand-up and running a retro is table stakes. This session is for practitioners ready to grow past team-level facilitation into genuine Agile coaching — working with individuals, resolving deep-seated team dysfunction, and influencing beyond the team boundary.

We’ll cover coaching stances, how to diagnose whether a team’s problem is a process problem or a people problem, and techniques for coaching a team through conflict without becoming the mediator for every disagreement.

Learning Objectives

Distinguish between facilitating, teaching, mentoring, and coaching — and know when each is appropriate.
Learn a simple diagnostic approach for telling process problems apart from people problems.
Practice coaching conversations that build team capability instead of creating dependency on the coach.
Explore how coaching responsibilities shift as a team matures.

Who Should Attend?
Scrum Masters and Agile Coaches ready to move beyond ceremony facilitation, and anyone preparing for an Agile Coach role or certification.

Key Takeaways

A framework for diagnosing what a struggling team actually needs.
Coaching techniques that build team self-sufficiency rather than reliance on the coach.
A clearer picture of the path from Scrum Master to Agile Coach.