Facilitated by Toks B.

Metrics should help teams improve-not become performance scorecards.
Many Agile teams rely heavily on velocity while overlooking other indicators that provide a more complete picture of delivery performance. In this session, participants will explore metrics that encourage healthy team behaviors and continuous improvement.
Topics include Lead Time, Cycle Time, Throughput, Work Item Aging, Work in Progress (WIP), Flow Efficiency, Predictability, and Outcome-Based Metrics. Attendees will also discuss common mistakes organizations make when using metrics and how Scrum Masters can use data to coach teams effectively.Learning Objectives

Participants will:

Differentiate between output metrics and outcome metrics.
Understand when various Agile metrics should be used.
Identify metrics that support continuous improvement.
Learn how to communicate delivery metrics to stakeholders.

Who Should Attend?

This session is ideal for:
Scrum Masters
Agile Coaches
Product Owners
Project and Program Managers
Delivery Managers
Business Analysts
Team Leads
PMO professionals
Anyone responsible for measuring, improving, or reporting Agile team performance

Key Takeaways

By the end of this session, participants will:
Understand the difference between vanity metrics and actionable metrics.
Identify the Agile metrics that provide meaningful insights into team health and delivery performance.
Learn how to interpret metrics such as Lead Time, Cycle Time, Throughput, Work in Progress (WIP), Work Item Aging, Predictability, and Flow Efficiency.
Recognize common mistakes organizations make when using metrics to evaluate teams.
Gain practical techniques for using metrics to drive coaching conversations and continuous improvement instead of measuring individual performance.
Learn how to communicate Agile metrics effectively to stakeholders and leadership using simple, value-focused reporting.
Leave with a practical framework for selecting the right metrics based on the team’s maturity and business objectives.