Facilitation and Coaching Techniques as a Scrum Master

Facilitated By Ola M.

Agile teams thrive when supported by leadership that prioritizes collaboration, clarity, and continuous growth. The Scrum Master plays a critical role in guiding teams—not through command and control, but by mastering the art of facilitation and coaching.

In our April 2025 session, Facilitation and Coaching Techniques as a Scrum Master, we’ll explore proven strategies that help Scrum Masters elevate their team’s engagement, productivity, and autonomy.

Why Facilitation and Coaching Matter

Facilitation and coaching are not just optional skills—they’re essential. Effective Scrum Masters:

  • Help teams navigate difficult conversations
  • Guide retrospectives and sprint planning without dominating
  • Enable continuous learning through feedback and reflection
  • Foster a culture of trust and self-organization

The Agile Coaching Institute describes coaching as the key to unlocking team potential in complex, adaptive systems.

What You’ll Learn in This Session

1. Core Facilitation Techniques for Scrum Events

Learn how to:

  • Design inclusive and focused sprint planning, reviews, and retrospectives
  • Use facilitation tools like Liberating Structures 
  • Manage group dynamics, interruptions, and disengagement

2. The Coaching Stance

We’ll break down the core traits of a coaching Scrum Master:

  • Being neutral and curious
  • Asking powerful, open-ended questions
  • Listening to uncover what’s not being said

Refer to International Coaching Federation’s core competencies.

3. Creating Safe Spaces for Dialogue

  • Techniques for building psychological safety
  • Recognizing and addressing team conflict with empathy
  • Encouraging reflection without judgment

4. Practical Exercises and Real-World Scenarios

  • Practice facilitation prompts for common Agile ceremonies
  • Role-play coaching conversations with feedback
  • Build a personal “coaching toolbox” you can take back to your team

Learn how to bring structure to facilitation through templates at SessionLab.

Who Should Attend

  • Current and aspiring Scrum Masters
  • Agile Coaches and Facilitators
  • Team Leads looking to strengthen team dynamics
  • Agile practitioners preparing for coaching certifications

How to Prepare for the Session

  1. Reflect on your last retro, planning, or coaching moment—what went well, and what was tough?
  2. Bring one real team challenge you’ve faced for group coaching exercises.
  3. Familiarize yourself with a few Liberating Structures before the session.

Benefits of Attending

  • Master the mindset of servant leadership
  • Gain clarity and confidence in facilitation roles
  • Learn to foster self-organizing, empowered Agile teams
  • Take home templates, exercises, and coaching tools

Facilitation and coaching are the Scrum Master’s superpowers. Join us this April for Facilitation and Coaching Techniques as a Scrum Master and become the guide your team needs to thrive in every sprint.

Register now and lead with empathy and impact.

  • Date : April 13, 2025
  • Time : 2:00 pm - 4:00 pm (America/New_York)

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